Terms & Conditions

1. Accepting these Terms

1. (a)

   These Terms & Conditions (the “Terms”) govern KarmicCompass (the “App”). Diksha Dutt, operating as KarmicCompass, provides the App at karmiccompass.app. In these Terms, “we”, “us” and “our” mean Diksha Dutt operating as KarmicCompass. “You” means the person accessing or using the App.

2. (b)

   By downloading, installing or using the App, you agree to be legally bound by these Terms. If you do not agree to all of them, stop using the App immediately and delete it from your device.

3. (c)

   These Terms and our Privacy Policy form the entire, legally binding agreement between you and Diksha Dutt operating as KarmicCompass.

2. Who can use the App

1. (a)

   Adults only

   1. (1)

      You must be at least 18 years old in every country where the App is offered. This rule covers the whole App: journal, chat, audio, wellness features, trials and new subscriptions. Parental or guardian approval cannot give anyone under 18 access.

   2. (2)

      You must also have the legal capacity to enter these Terms under the law that applies to you.

2. (b)

   Your date of birth

   1. (1)

      You must provide an accurate date of birth. The App and our servers check eligibility using that stored date. A date showing you are under 18, or a missing or unreadable date, cannot establish adult access.

   2. (2)

      This check uses the date you declare. It does not independently verify your age or identity. Email verification proves only that you control the inbox.

   3. (3)

      You must not bypass the restriction by changing a known under-age date or using parental approval. Contact support if your date of birth is incorrect and needs review.

3. (c)

   Accounts that do not qualify

   1. (1)

      Existing accounts that no longer qualify lose access to product features. Changing the age policy does not, by itself, immediately erase previously eligible accounts.

   2. (2)

      You can still request your data, delete your account, contact support and manage your store subscription. See Privacy Policy section 15. New parental approval is no longer offered; rights to withdraw historical consent and request erasure remain available.

   3. (3)

      An account is created before a date of birth is entered. A rejected signup may therefore leave minimal sign-in and consent records awaiting erasure. An incomplete signup without a date of birth may be removed after 24 hours.

4. (d)

   AI and subscriptions

   1. (1)

      All permitted AI processing uses Google Cloud Vertex AI. The former Gemini Developer API route is no longer used. Restricting the App to adults does not change its non-medical purpose or the other restrictions in these Terms.

   2. (2)

      Losing eligibility does not automatically cancel a store subscription. Manage renewal in your Apple or Google account. For account, data or subscription help, contact app.karmiccompass@gmail.com.

3. Account security

1. (a)

   You are responsible for keeping your account credentials confidential and for all activity under your account. Tell us immediately at app.karmiccompass@gmail.com if you suspect a breach or unauthorised access.

2. (b)

   We are not liable for loss or damage arising from your failure to protect your account.

3. (c)

   You may delete your account at any time through Settings. Our Privacy Policy explains how we handle your data after deletion.

4. Subscriptions and billing

1. (a)

   After the free trial, continued access requires the paid monthly Compass subscription. The App Store or Google Play shows the price and billing period when you purchase. Prices may vary by region.

2. (b)

   Apple or Google processes and manages subscriptions, with RevenueCat supporting subscription management. We receive subscription status updates and use them to update your account access. We do not process payments directly or receive your full payment card details.

3. (c)

   Your subscription renews monthly at the displayed price unless you cancel through your App Store or Google Play account settings at least 24 hours before the current billing period ends.

4. (d)

   You must purchase or restore while signed in to the same KarmicCompass account. We check the purchased Compass subscription and its access rights with RevenueCat and our server before enabling paid allowances.

5. (e)

   Store confirmation alone does not activate paid access. If confirmation is still being checked, the App shows that activation is pending rather than treating the subscription as active.

5. Your free trial

New users receive a seven-day Compass trial starting when they finish their initial profile setup. No payment method is required, and the trial does not automatically become a paid subscription.

Eligible adult users can try every Compass feature, including Arya chat, Incognito Mode, Deep Memory, all summary periods, full chat history and search, personalised insights and language preferences. No feature is locked during the trial. Daily allowances differ as follows:

1. (a)

   Trial allowances

   1. (1)

      Arya conversations and Home reports share an allowance of up to 30 per day. Compass subscribers receive up to 150 per day.

   2. (2)

      Monthly, yearly and life reports on Home are generated only when opened. Each report uses one message from that same allowance; there is no separate report allowance.

   3. (3)

      Arya can analyse up to 30 journal entries per day during the trial, compared with up to 150 for Compass subscribers. Section 7 gives the full comparison.

2. (b)

   At the end of the trial, the App offers a subscription. You must actively choose to subscribe. Until a subscription is activated, access to product features is suspended.

3. (c)

   Each device is eligible for one free trial. If a trial has already been completed on that device under another account, the device cannot receive another trial.

6. Cancellation and refunds

1. (a)

   Cancelling a subscription

   1. (1)

      You may cancel at any time through your App Store or Google Play account settings. Cancellation must be as easy as signing up; both stores provide a self-service process.

   2. (2)

      Cancellation generally takes effect at the end of the current billing period. You retain access until then.

2. (b)

   Refund requests

   1. (1)

      Apple or Google decides refund eligibility and processes refunds under its own policies. We do not process refunds directly. Contact the store where you purchased.

3. (c)

   EU, EEA and UK withdrawal rights

   1. (1)

      Under the Consumer Rights Directive 2011/83/EU, Article 16(m), and the UK equivalent, you have a right to withdraw from a digital service contract within 14 days of purchase without giving a reason.

   2. (2)

      At your first paid charge, we will ask you to confirm in the App: “I want service to start now and I waive my 14-day withdrawal right once delivery is complete.” We store your confirmation with its time and policy version.

   3. (3)

      Without that in-app confirmation, your 14-day withdrawal right under Article 16(m) remains in place. You may exercise it by emailing app.karmiccompass@gmail.com.

4. (d)

   Australian consumer rights

   1. (1)

      Nothing in these Terms excludes, restricts or changes rights or guarantees that cannot lawfully be limited under the Australian Consumer Law, Schedule 2 of the Competition and Consumer Act 2010.

7. Features and daily allowances

The seven-day trial includes every Compass feature. The main difference is the daily allowance. The limits below are checked by our servers and cannot be bypassed in the App.

1. (a)

   During the trial

   1. (1)

      Arya chat and Home reports share an allowance of up to 30 per day.

   2. (2)

      Arya can analyse up to 30 journal entries per day.

   3. (3)

      Up to 40 voice notes can be transcribed per day. This is the same for trial and Compass users; subscribing does not increase it.

2. (b)

   With a paid Compass subscription

   1. (1)

      Arya chat and Home reports share an allowance of up to 150 per day.

   2. (2)

      Arya can analyse up to 150 journal entries per day.

3. (c)

   Features shared by both

   1. (1)

      Incognito Mode, Arya language, tone and memory settings, and Deep Memory are available to both.

   2. (2)

      Both include summaries for this session, today, weekly, fortnightly, monthly, quarterly, half-yearly and yearly periods. Each period needs enough entries to cover it.

   3. (3)

      Both include full chat history and search.

   4. (4)

      AI responses may draw on up to 30 recent journal entries, your full digest and a 40-message conversation window.

   5. (5)

      Karma quizzes have no displayed daily limit in normal use. To prevent abuse and control cost, both plans have the same limit of 100 easy and moderate quizzes combined per day, and 50 hard quizzes per day.

   6. (6)

      Home reports use the shared Arya allowance. Summaries, the daily reading and the memory letter have no separate allowance for either plan, but remain subject to the overall limit below. Today’s Insight also has no separate daily limit.

4. (d)

   Shared-device abuse prevention

   1. (1)

      A separate limit of 150 AI actions per day applies to each device used by trial or unsubscribed accounts. Those accounts share the limit on that device. You may therefore reach it even if your own allowance has not been used up.

   2. (2)

      Compass subscribers are exempt from this device limit. Subscribing does not reset the device’s trial-use counter. The limit exists to stop repeated use of throwaway trial accounts.

5. (e)

   Overall daily limit

   1. (1)

      Both trial and Compass accounts have an overall limit of 1,000 AI actions per day to prevent abuse. It includes Arya messages, journal analyses, quizzes, reports, summaries, readings and insights.

   2. (2)

      A typical day is around 18 actions, so ordinary use does not approach this limit. Subscribing does not increase it. If you reach it, the App explains that the overall limit has been reached.

6. (f)

   Requests that fail because of our service

   1. (1)

      If our AI provider is unavailable, times out or limits our requests, the failed message or entry is returned to your allowance. It does not count against you. The App explains that the problem is on our side rather than saying you have reached your limit.

7. (g)

   All daily limits reset at 00:00 UTC. Our server checks trial status against the trial start time recorded in your account.

8. AI content and professional advice

1. (a)

   Arya is an AI guide for personal reflection and information. This applies to all its content, including responses to journal entries, voice transcriptions, images and chat messages.

2. (b)

   Arya uses Google Cloud Vertex AI exclusively. If Vertex AI is unavailable, requests fail instead of being sent to another AI service. The former Gemini Developer API route is no longer used.

3. (c)

   KarmicCompass is not a medical device. It is not intended to diagnose, treat, cure or prevent any physical or mental health condition or disease.

4. (d)

   Nothing in the App is professional medical, psychiatric, psychological, therapeutic, legal, financial or other regulated advice. Never disregard professional advice or delay seeking it because of Arya. Always consult a qualified professional about serious concerns.

9. Medical emergencies and safety features

KarmicCompass is a wellness and self-reflection tool. It is not a crisis service, mental health treatment, emergency service or substitute for professional care.

1. (a)

   Automated safety responses

   1. (1)

      The App looks for possible crisis language and responds with helpline information appropriate to your country. It first checks a keyword list on your device. Messages not matched by that list are assessed by an automated AI system on our server for suicide or self-harm risk.

   2. (2)

      No KarmicCompass staff member reads your messages. The AI assessment uses Google Cloud Vertex AI. Google’s abuse-monitoring safeguards may retain a flagged message temporarily and allow authorised Google personnel to review it. See Privacy Policy sections 5, 9 and 10.

2. (b)

   Safety follow-up memory

   1. (1)

      When the keyword check matches the exact message you submitted, the App may send that message, up to 5,000 characters, for our server to re-check. This happens only outside Incognito Mode and when Safety follow-up memory is enabled. The request identifies where the text came from and requires a signed-in account.

   2. (2)

      The server keeps only the first 100 characters of a matched message, with a record identifier and time. Your cloud profile keeps at most the latest 500 records. Records older than 90 days are removed.

   3. (3)

      These records are used only to make later safety follow-up appropriate to the context. We do not sell them, use them for advertising or share them with external agencies or emergency services. Crisis-related content may still be processed by Google as described above.

3. (c)

   If you need urgent help

   1. (1)

      If you have suicidal thoughts, face a mental health emergency or are in immediate danger, contact emergency services, such as 112, 911 or your local equivalent, or a crisis helpline immediately. Do not rely on the App in an emergency.

10. Acceptable use of AI

1. (a)

   When using Arya or another AI feature, including voice and images, you must not:

   1. (1)

      Rely on AI responses in an emergency or life-threatening situation.

   2. (2)

      Try to generate unlawful, abusive, defamatory or harmful content.

   3. (3)

      Manipulate, jailbreak or exploit the AI system, or bypass its usage limits.

   4. (4)

      Submit content that infringes someone else’s intellectual property or privacy rights.

   5. (5)

      Record or submit another person’s audio or image without their knowledge and consent.

   6. (6)

      Use voice transcription or image analysis for purposes other than personal reflection and journalling.

2. (b)

   Interactive AI requests go through our secure, authenticated server service. The nightly Arya letter is generated separately by a scheduled server process that contacts Vertex AI directly.

3. (c)

   Both routes apply safety controls on our servers. We try to remove personal details from text, but this cannot detect every name, address or other personal detail. We may restrict or end access to AI features for misuse.

11. Device permissions

1. (a)

   Microphone

   1. (1)

      Microphone access is needed for voice features. When you tap the microphone in Journal or Arya chat, audio is recorded on your device and sent through our secure service to Google’s Gemini model on Vertex AI for transcription.

   2. (2)

      The audio file is deleted from your device when transcription succeeds. If it fails, the recording is kept on your device for retry, until it is transcribed or for a maximum of seven days. Only the resulting transcript is stored. See Privacy Policy section 1.

2. (b)

   Camera and photo library

   1. (1)

      These permissions are optional and are needed only when you choose a photo for Arya chat or a journal entry.

   2. (2)

      Images are resized on your device to a longest edge of no more than 3,072 pixels, at about 90% JPEG quality. An image still larger than 6 MB is compressed further.

   3. (3)

      A chat photo is sent through our secure service to Gemini for analysis and is not retained as a file on our servers. A journal photo is uploaded to cloud storage and kept for the life of your account so it can appear in your journal. See Privacy Policy section 1.

3. (c)

   Face ID, Touch ID and Android biometrics

   1. (1)

      Biometric app unlock is disabled. An optional operating-system biometric prompt may be used only to confirm removing App Lock in Settings. Biometric data is never sent to us or anyone else.

   2. (2)

      Your passcode is not stored in readable form. Your device keeps a protected value used to check it, along with the information needed to limit failed attempts, in the iOS Keychain or Android Keystore.

4. (d)

   Notifications

   1. (1)

      Notifications are optional. If enabled, the App can schedule three local reminders: journal, mentor and daily check-in. Their messages contain only generic wording, without journal text, chat content or personal data.

   2. (2)

      A background task runs no more often than every 12 hours to reschedule local reminders. It sends no data to our servers during that process.

   3. (3)

      Compass push notifications, such as “a letter from Arya”, use Expo’s push service and Apple Push Notification service on iOS or Firebase Cloud Messaging on Android. See Privacy Policy section 9.

5. (e)

   Permissions are requested when needed. You may revoke them at any time in your device settings. Revoking a permission disables the related feature but does not affect other App functions.

12. Exporting your data

Export Data in Settings creates a readable PDF of your journey. Its contents depend on the scope you choose and the data available when it is created.

1. (a)

   What the PDF can contain

   1. (1)

      Journal entries and photos; chat history; wellness summaries; badges and scores; saved messages; Arya memory and session summaries; safety records; locally available Stars details and readings; and an appendix of account information.

   2. (2)

      If server or provider information is unavailable, or an archive has not finished loading, the export is marked as partial. A partial export is not a complete copy of your data.

2. (b)

   How the export is made

   1. (1)

      The PDF is created on your device from the information already saved there. Attached journal photos are downloaded from Firebase Storage to include them.

   2. (2)

      An export containing your journal also includes a personalised Arya letter and a one-line cover tagline. These require two Gemini AI requests through Google Cloud Vertex AI. Each uses a summary of your journey, not the full journal text. The rest of the PDF needs no internet connection.

3. (c)

   The exported file is unencrypted. We do not send it to or receive it on our servers. You are solely responsible for its security and distribution once it leaves the App.

4. (d)

   For a structured, machine-readable copy or information marked unavailable in the App, contact app.karmiccompass@gmail.com.

13. Your content and our limited licence

You retain full ownership of your journal entries, notes, voice transcriptions, images and other content you create in the App (“User Content”). We do not claim ownership.

1. (a)

   Permission to operate the service

   1. (1)

      You grant us a limited, non-exclusive, worldwide, royalty-free licence to process, store, transmit and use User Content only for the purposes below:

   2. (2)

      Permitted purposes

      1. (a)

         Providing and operating the service.

      2. (b)

         Maintaining, securing, backing up and troubleshooting it.

      3. (c)

         Generating requested insights and AI responses, including analysis of submitted text, voice transcriptions and images.

      4. (d)

         Complying with applicable law.

      5. (e)

         Enforcing these Terms.

2. (b)

   Recovering interrupted actions

   1. (1)

      If sending is interrupted, the App may temporarily save journal and Mentor submissions on your device so they can be sent again or recovered. A recovered voice transcript may be kept for retry for up to 90 days.

   2. (2)

      The App assigns each submission a reference number to avoid saving or processing it twice. It keeps records of completed submissions, without their message text, to recognise duplicates and outdated attempts.

   3. (3)

      Clear Chat & Memory deletes message text, archives and saved retries on the current device. Records of completed Mentor submissions and the clearing instruction remain until account deletion. They contain no message text and prevent delayed submissions from another device from bringing cleared messages back.

   4. (4)

      Original audio recordings may remain in the device’s private App files so transcription can be retried, limited to 10 recordings and seven days. The operating system restricts access to these files, but KarmicCompass does not separately encrypt them.

   5. (5)

      If your device does not confirm that a file was deleted, the App keeps track of the unfinished deletion until the file is confirmed gone or the App’s storage is removed. See Privacy Policy sections 1 and 10 for details.

3. (c)

   Advertising and AI training

   1. (1)

      We do not use your personal journal content for advertising or sell it to third parties. We do not use it to train our own models or authorise a processor to train models with it.

   2. (2)

      The sole current AI route, Google Cloud Vertex AI, is governed by the applicable Google Cloud data-processing terms. The former Gemini Developer API route has been retired.

4. (d)

   Screenshots and sharing

   1. (1)

      Screenshots, screen recordings and screen sharing are allowed throughout the App. They may include User Content or personal account information. You are responsible for securing and distributing captures you make, and for obtaining another person’s permission before capturing or sharing their information.

   2. (2)

      On the sensitive screens listed in Privacy Policy section 11, the App tries to cover content in background app previews. This does not block capture while the screen is active and cannot guarantee protection against every operating-system timing issue.

14. Prohibited conduct

1. (a)

   You must not:

   1. (1)

      Use the App unlawfully.

   2. (2)

      Reverse-engineer, decompile, disassemble or try to extract its source code.

   3. (3)

      Use automated tools, bots or scripts to scrape or extract App data.

   4. (4)

      Impersonate another person or organisation.

   5. (5)

      Send harmful, abusive, defamatory, obscene or infringing content.

   6. (6)

      Try to access systems, accounts or data without permission.

   7. (7)

      Interfere with or disrupt the App, its servers or its network infrastructure.

   8. (8)

      Try to bypass usage limits or subscription access controls enforced by our servers.

   9. (9)

      Submit another person’s audio or image without informed consent.

   10. (10)

       Use the App in a way that could harm other users or third parties.

15. Account deletion and remaining data

1. (a)

   Requesting deletion while signed in

   1. (1)

      Go to Settings → Account → Delete Account. The ordinary option deactivates your account and starts a seven-day grace period. During those seven days, you may cancel through the secure cancellation link or the restore flow in the App, before erasure begins.

2. (b)

   Requesting deletion when you cannot sign in

   1. (1)

      Contact app.karmiccompass@gmail.com or choose Request Account Deletion. We send a six-digit code to your registered email address. It is valid for 15 minutes. Once you confirm it, your account is queued for deletion.

   2. (2)

      To prevent misuse of verification codes, we briefly keep an encoded identifier derived from your internet connection’s IP address. We use it to limit repeated requests. It is not a readable copy of your address, and we do not store the original address or the secret used to create the identifier alongside it.

3. (c)

   Cancel your store subscription separately

   1. (1)

      Deleting your KarmicCompass account or RevenueCat customer record does not cancel an App Store or Google Play subscription. Cancel it in your store account settings before deleting your account, or renewals and charges may continue. The App shows this warning and a route to store subscription management before you confirm deletion.

4. (d)

   Using Delete now

   1. (1)

      After confirming your identity again, you may choose Delete now. We save your request so it will not be lost and promptly attempt to disable account access. The App clears its local account data and signs you out.

   2. (2)

      Acceptance means your deletion request has been saved; your data has not necessarily been erased yet. Deletion runs hourly. If account access has not been disabled, it tries that first.

   3. (3)

      It then handles your Apple sign-in permission, where applicable, Firebase sign-in account, cloud data and files, Sentry records and RevenueCat account, ordinarily on its next hourly run.

   4. (4)

      Delete now skips the seven-day grace period. Once accepted, it cannot be cancelled or restored. It does not promise instant erasure.

5. (e)

   Provider handling and exceptions

   1. (1)

      After the ordinary grace period, we normally try to revoke Apple sign-in permission first, then delete your Firebase sign-in account, cloud data and files, Sentry records and RevenueCat account. Temporary failures are retried.

   2. (2)

      Sentry data export and deletion require separate manual handling using Sentry’s supported tools. We retain the information needed to identify your Sentry records until completion is verified. We do not treat an unresolved request as completed. See Privacy Policy section 12.

   3. (3)

      For some older Apple-linked accounts, we do not hold the permission needed to disconnect Apple sign-in. If you cannot sign in and this applies to your account, you must remove KarmicCompass yourself in Apple Account settings. Completing the other deletion steps does not confirm that Apple has been disconnected.

   4. (4)

      After the other deletion steps are confirmed, we record that Apple still needs manual action. That record contains your account number and the outcome, and is removed after 30 days.

6. (f)

   What is deleted from active systems

   1. (1)

      Both deletion routes remove the following from active systems as the deletion work progresses:

   2. (2)

      App and provider records

      1. (a)

         Journal entries, chat messages and archives; AI insights and reports; and your user profile.

      2. (b)

         Records of your AI usage and request limits; feedback; AI-response reports you submitted; and your identity in device trial records.

      3. (c)

         Journal images, your RevenueCat subscriber profile and your Firebase sign-in account.

   3. (3)

      A journal photo is also deleted when its entry is deleted.

   4. (4)

      We also include records in our separate administration system that we can reliably link to your account number. Older support records associated only with an email address need a manual identity check before they can be included.

   5. (5)

      Saved submissions awaiting retry, recovered transcript drafts, records of unfinished file deletion and completion records without message text are cleared under Privacy Policy sections 10 and 12. If a device file cannot be deleted, we keep tracking it until it is confirmed gone or the App’s storage is removed.

7. (g)

   Preventing deleted data from returning

   1. (1)

      While deletion is in progress, we keep a temporary record of your account number and deletion status. This stops delayed updates from the App or our administration system from restoring deleted data. It remains until the required deletion steps finish, or the Apple exception described above is recorded.

   2. (2)

      When deletion completes normally, we remove its progress record and the link to your Sentry records. We briefly retain only your account number and the times deletion finished and this temporary protection expires. The App cannot access this record, and we do not use it for analytics.

   3. (3)

      This temporary record stops late updates from restoring deleted data. It expires two hours after deletion completes and is normally removed during the next hourly cleanup, within approximately three hours under ordinary operation.

8. (h)

   If a store subscription is still active

   1. (1)

      We do not cancel the store subscription. If it is still active when you delete your account, we keep the temporary account-number record longer and note that subscription notices must be ignored. It contains no journal or chat content and remains until about two months after your paid-through date, for no more than 400 days.

   2. (2)

      This lets us receive and discard renewal, refund or transfer notices without restoring the deleted account. For this purpose, the deletion request records only whether your subscription was active and the date it was paid through. See Privacy Policy sections 10 and 12.

9. (i)

   Other retention limits

   1. (1)

      Privacy Policy section 12 explains which service and abuse-prevention records are kept for fixed periods instead of being deleted immediately.

   2. (2)

      Copies may remain in backups, exports or saved snapshots of our systems, if these exist. We cannot currently promise that every such copy is removed within 90 days. The maximum time depends on the backup arrangements actually in use and must be verified.

   3. (3)

      Some financial and legal records may be kept longer when required by law. After deletion, your right to use the App ends immediately.

16. Our intellectual property

1. (a)

   App content, software, trade marks, logos, graphics, streamed mindfulness audio and other App materials (“App Content”) belong to Diksha Dutt operating as KarmicCompass or her licensors. They are protected by intellectual property law.

2. (b)

   You must not copy, reproduce, modify, distribute, publicly display or create derivative works from App Content without our prior written consent. These Terms grant no intellectual property rights beyond the limited licence to use the App.

17. Open-source software and fonts

1. (a)

   Caveat, Cormorant Garamond, DM Sans and DM Mono are licensed under the SIL Open Font License 1.1. Each typeface’s copyright remains with its authors. The full licence is available at https://scripts.sil.org/OFL.

2. (b)

   The App is built with React Native and Expo and uses open-source libraries under their own licences, mainly MIT and Apache 2.0. We maintain a full component-level attribution list. Request it at app.karmiccompass@gmail.com.

18. Third-party services and Apple terms

1. (a)

   Services used by the App

   1. (1)

      Google Firebase, Cloud Run, Cloud Functions, App Check and Vertex AI/Gemini provide sign-in, database, storage, security, server and AI infrastructure.

   2. (2)

      RevenueCat manages subscriptions and uses your Firebase account identifier as its App user identifier.

   3. (3)

      Sentry, operated by Functional Software, Inc., provides crash and error monitoring.

   4. (4)

      The Apple App Store and Google Play distribute the App and handle billing. Google Sign-In and Apple Sign-In are optional sign-in methods.

   5. (5)

      Fonts are bundled with the App and loaded on your device. No font request leaves it. Google Fonts is not a data sub-processor.

   6. (6)

      Expo, Inc. relays push notifications to Apple Push Notification service on iOS and Firebase Cloud Messaging on Android.

   7. (7)

      Gmail or Google Workspace sends account-deletion verification emails from our server. The terms of our actual mail account apply. A Google Workspace data-processing agreement is not assumed without evidence.

   8. (8)

      Vercel hosts and secures the public website, legal and support pages, and browser-based deletion flow. Deletion form contents go directly to Firebase. Vercel may process standard website request information under its applicable terms.

2. (b)

   Apple App Store licence obligations

   1. (1)

      The following obligations apply under the Apple Paid Applications Schedule 2, section 3.2:

   2. (2)

      Who is responsible

      1. (a)

         These Terms are between you and Diksha Dutt operating as KarmicCompass, not Apple Inc. Diksha Dutt, not Apple, is solely responsible for the App and its content.

      2. (b)

         The licence is non-transferable and allows you to use the App on Apple-branded products you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions.

   3. (3)

      Maintenance and support

      1. (a)

         Diksha Dutt operating as KarmicCompass is solely responsible for App maintenance and support. You acknowledge that Apple has no obligation to provide either.

   4. (4)

      Warranties

      1. (a)

         Diksha Dutt operating as KarmicCompass is solely responsible for any express or legally implied product warranties that have not been effectively disclaimed.

      2. (b)

         If the App fails to meet an applicable warranty, you may notify Apple. Apple will refund the App’s purchase price, if any. To the maximum extent allowed by law, Apple has no other warranty obligation concerning the App.

   5. (5)

      Claims about the App

      1. (a)

         Diksha Dutt operating as KarmicCompass, not Apple, is responsible for claims by you or another party about the App or your possession or use of it. These include product liability claims, failure to meet legal or regulatory requirements, and claims under consumer protection, privacy or similar laws.

      2. (b)

         If another party claims that the App, or your possession and use of it, infringes intellectual property rights, Diksha Dutt operating as KarmicCompass is solely responsible for investigating, defending, settling and resolving that claim. Apple is not responsible.

   6. (6)

      Your assurances

      1. (a)

         You represent and warrant that you are not in a country under a US Government embargo or designated by the US Government as a “terrorist supporting” country.

      2. (b)

         You also represent and warrant that you are not on any US Government list of prohibited or restricted parties.

   7. (7)

      Contact and enforcement

      1. (a)

         For App matters, contact Diksha Dutt operating as KarmicCompass, Panchkula, Haryana, India, at app.karmiccompass@gmail.com.

      2. (b)

         Apple Inc. and its subsidiaries are third-party beneficiaries of these Terms. Once you accept, Apple has the right, and is deemed to have accepted that right, to enforce these Terms against you as a third-party beneficiary.

3. (c)

   Google LLC is not a party to these Terms and is not responsible for the App or related claims. App claims must be addressed to us, rather than Apple or Google. This does not remove Apple’s warranty-refund process described above.

19. Warranties and service limitations

1. (a)

   The App is provided “as is” and “as available”, without express or implied warranties. This includes warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement.

2. (b)

   We do not warrant uninterrupted, error-free or secure operation, or that the App is free of harmful components.

3. (c)

   AI responses, voice transcriptions and image analysis may be inaccurate, incomplete or unsuitable for your circumstances. The consumer-law protections in section 20 still apply.

20. Limits on liability

To the maximum extent allowed by applicable law, Diksha Dutt operating as KarmicCompass, a sole proprietorship, and her licensors are not liable for indirect, incidental, special, consequential or punitive damages arising from your use of the App. This includes loss of data, profits, revenue or goodwill, and business interruption.

Our total liability is limited to the greater of 12 months of fees you paid us for the App or US$100, except for liability that your local law does not allow us to exclude.

1. (a)

   Rights and liabilities that remain protected

   1. (1)

      The limit does not override non-excludable liability, including gross negligence, wilful misconduct, death or personal injury caused by our negligence, or statutory consumer rights.

   2. (2)

      Examples include rights under the UK Consumer Rights Act 2015, the EU Unfair Commercial Practices Directive, the Australian Consumer Law and the India Consumer Protection Act 2019.

2. (b)

   Some jurisdictions do not allow certain warranty exclusions or liability limits. In those jurisdictions, our liability is limited only as far as the law permits.

21. Your responsibility for claims

1. (a)

   To the maximum extent allowed by law, you agree to indemnify and hold harmless Diksha Dutt operating as KarmicCompass and her affiliates, officers, directors, employees and agents.

2. (b)

   This means covering claims, liabilities, damages, losses and expenses, including reasonable legal fees, arising from or connected with your App use, your User Content, including submitted audio and images, or your breach of these Terms.

22. General contract terms

1. (a)

   Entire agreement

   1. (1)

      These Terms and our Privacy Policy form the entire agreement between you and Diksha Dutt operating as KarmicCompass about the App. They replace earlier agreements and understandings.

2. (b)

   Invalid terms

   1. (1)

      If a term is invalid or unenforceable, it will be changed only as much as needed to make it enforceable. If that is not possible, it will be removed. The remaining terms stay valid.

3. (c)

   No waiver

   1. (1)

      If we do not enforce a right or term, that does not mean we give it up.

4. (d)

   Transferring rights and obligations

   1. (1)

      You may not transfer your rights or obligations without our prior written consent. We may transfer ours to a successor as part of a merger, acquisition or asset sale, with notice to you.

5. (e)

   Events outside our control

   1. (1)

      We are not liable for delays or failures caused by events outside our reasonable control. These include acts of God, war, terrorism, pandemics, natural disasters, government action, internet outages and failure of third-party services such as Google Cloud, Firebase or Gemini.

6. (f)

   Language

   1. (1)

      These Terms are in English. Any translations are for convenience. If versions conflict, English governs unless mandatory local law requires the local-language version to apply.

23. Countries where the App is available

1. (a)

   For this release, KarmicCompass is not offered or marketed in the European Union, European Economic Area or United Kingdom. It is also not offered in places subject to applicable comprehensive sanctions or export controls.

2. (b)

   By using the App, you confirm that you are not in a prohibited jurisdiction.

3. (c)

   We do not guarantee availability or compliance with local law in every country. You must comply with any local law that prohibits or restricts your use.

24. Governing law and disputes

These Terms are primarily governed by Indian law. Your contract is with Diksha Dutt operating as KarmicCompass.

1. (a)

   India

   1. (1)

      The courts of Chandigarh, India have non-exclusive jurisdiction over disputes.

2. (b)

   EU and EEA

   1. (1)

      For consumer disputes, courts in your country of residence have non-exclusive jurisdiction. Your country’s mandatory consumer protections apply regardless of this section.

3. (c)

   United Kingdom

   1. (1)

      UK courts have non-exclusive jurisdiction over consumer disputes. Mandatory UK consumer protections apply.

4. (d)

   United States arbitration

   1. (1)

      Disputes are resolved by JAMS arbitration under its Streamlined Arbitration Rules and Consumer Minimum Standards of Procedural Fairness. The arbitration is seated in Santa Clara County, California.

   2. (2)

      Each party bears its own fees, except that we pay filing fees above US$250 as required by the JAMS Consumer Standards.

   3. (3)

      Claims must be brought individually. Class arbitration is waived.

   4. (4)

      The arbitrator, rather than a court, decides whether a dispute must be arbitrated, including questions about the scope, enforceability and formation of the arbitration agreement.

   5. (5)

      If the class-action waiver is unenforceable in your jurisdiction, the whole arbitration clause is void for that claim, which then proceeds in court.

   6. (6)

      Either party may ask a court for an injunction concerning intellectual property infringement.

   7. (7)

      You may opt out of arbitration within 30 days of first use. Email app.karmiccompass@gmail.com with the subject “ARBITRATION OPT-OUT”.

5. (e)

   Local consumer rights

   1. (1)

      For EU, UK and Indian users, the arbitration clause remains subject to local consumer law. You retain the right to bring claims in local courts wherever mandatory law provides it.

   2. (2)

      For Brazilian users, Brazilian courts have jurisdiction over consumer disputes under the Consumer Defence Code, or CDC.

   3. (3)

      Nothing in this section limits any user’s mandatory consumer rights in their country of residence.

25. Changes to these Terms

1. (a)

   We may update these Terms from time to time. The App shows the updated Terms the first time you open it after a change. Material changes are identified in the version information at the end.

2. (b)

   We do not currently send advance email notice or give seven days’ warning before a change takes effect.

3. (c)

   For routine updates, continuing to use the App after the effective date means you accept the revised Terms. If you disagree, stop using the App. You may delete your account through Settings at any time.

4. (d)

   If a change materially alters how we process personal data, particularly new processing that requires consent, we ask for fresh, explicit consent at first launch before that processing begins. Continued use alone does not authorise it. We check your recorded consent against the current policies. See Privacy Policy section 17.

26. Contact us

1. (a)

   Diksha Dutt, operating as KarmicCompass. Panchkula, Haryana, India. Website: karmiccompass.app. Email: app.karmiccompass@gmail.com.

2. (b)

   For questions, concerns or disputes about these Terms, write to the contact above. We aim to respond to all enquiries within 30 days.

3. (c)

   For the Grievance Officer in India, see Privacy Policy section 18.

27. About this version

1. (a)

   Version 2.8, dated 7 September 2026, rewrites these Terms in plain English and gives paragraphs and subparagraphs a consistent structure. This changes presentation and section numbering without changing your obligations.

2. (b)

   References to the Privacy Policy have been updated to match its revised structure. Earlier versions are retained in the document archive.